ScamBrat's Posting to
Better Business Bureau
Salesman Bobby C. exhibited fraudulent business practices on two different rentals. I initially rented a car from Bobby C. at XYZ Car Rental on 12/30/14. Upon driving out of the lot I noticed that my gas tank was only 1/4 full. I didn't think anything of that since I have rented cars before from other companies with less than full tanks when I took the car. I returned the car one week later to Bobby C. with half a full gas tank. He told me that he was going to charge me $6.25 for every gallon that was missing. I told him that I rented it with only 1/4 tank full and brought it back with more gas than I rented it with. He was not having it and told me that my contract said that the tank was full when I first rented it. I told him that was not true, but he then showed me the contract that showed a full gas tank, which I did sign for. By now, I know that I was being scammed but I went and filled the tank up myself instead of having him charge me $6.25 per gallon, since gas was only $3 per gallon or so.
I then went back to XYZ Car Rental on 1/20 to rent another car and spoke with Mark, who was helpful. I told him the bad experience I had with Bobby C., and Mark apologized. This time, I made sure that the tank was full and signed the contract and drove away. I returned the car on 1/29 to Bobby C. with a full tank of gas. Since I didn't trust him, I followed him around the car when he inspected it upon my returning it. When he sat in the driver's seat to check the mileage I was standing outside and noticed that he took something out of his right pants pocket with his right hand and dropped it on the passenger side front carpet. He got out of the car and told me that he was charging me for smoking cigarettes in the vehicle.
First off, I suffer from an incurable illness which causes me to have a weakened immune system, as well as suffering from asthma and severe allergies to cigarette smoke. All this will be documented by my doctor and lawyer. Not only can't I smoke because it can actually cause me to go into anaphalactic shock, but I cannot even be around anyone who is smoking for the same reasons. The second reason this is a lie is because I had just finished filling that car up with gas, and while the gas was pumping, I vacuumed the carpet to make sure the car was clean. I did not sign the receipt that Bobby C. gave to me and walked out and contacted my lawyer who advised me to call my credit card company to report this, which I did.
On Monday, I will be meeting with my lawyer and have already made an appointment with my doctor to get a note confiming everything I am stating here is true about my health and medical conditions. If I don't receive a full refund within 10 business days and Bobby C. isn't fired, then we will then be filing a civil suit against XYZ Car Rental and Bobby C. for the $419.51 that I was charged as well as an indeterminate amount of punitive damages which my lawyer is going to calculate with his firm. Once that is filed, we will then contact the media.